Nataly Kogan
“I am a Cigna employee and recently joined your webinar. My team and I joined together because just by the title, I knew each of my team members could benefit – and boy, we were right! we found all of the context and topics so relevant. My team and I support leaders as they coach, develop, and remove barriers for their employees. not only was it a benefit for my direct reports but for the leaders we help each day. One of our favorite topics and points you made was ‘servant leadership is not martyr leadership” – so powerful!
Another item we really liked was “Multitasking is ‘switch tasking’ – we lose 25% of quality each time we switch task.” This spoke to me, and I fell victim of ‘switch tasking’ last week. I was getting prepared for taking a few days off and I was getting some emails sent and my out of office set up. The morning of last day before PTO, I realized my team and others were getting my out of office message early! Not only did I put the wrong date for the out of office, but there were also three typos. the funny part was I set up the out of office while I was on a call trying to ‘switch task’ it goes to show how one cannot do two things at one time…especially me! 🙂
I wanted to share my story and send you a big thank you for spending time with the Cigna family and the impact you made.” –Cigna
Michelle Poler
“Thanks so much for being part of the Warrior Invictus family for the day. Your presentation was inspiring, fun, and really connected with our people. You have a powerful mission in life and are really changing lives by nudging people into action.”– Warrior Invictus Holding Company
Neil Pasricha
“Neil was fantastic!!! I cannot recommend him enough. He was engaged on the pre-call and nailed the presentation. Everyone loved it. They laughed, some cried, and everyone left with something actionable. I think the following review I received from someone who has seen every Thrive Talk we have had sums it up:
‘I thought he was one of the best we’ve had in years in being an engaging storyteller who distilled latest science into a few simple lessons through a heartwarming and funny delivery.'”
–Allstate
Susan Cain
“This was an excellent program. Very informative, relatable, interactive with real suggestions you could walk away with and put in place.” — Cigna participant
Susan Cain
“This was an excellent program. Very informative, relatable, interactive with real suggestions you could walk away with and put in place.” — Cigna participant
Michelle Poler
“I’ve created a new word as a result of having the opportunity to meet and listen to Michelle – “Inspiractional” – not only did she inspire me to take action in my life – both professionally and personally – she caused me to take the first step on things I’ve been thinking about for a long time! Every member of our team was moved in positive ways as a result of her time with us.”
–Patrick Walsh, EVP, Chief Claims Officer, York Risk Services
Dr. Tasha Eurich
“Tasha’s program exceeded expectations. She was cited by many of our clients as a highlight of our forum. The fact that she made a real effort to connect with them – understanding their role, the challenges of their job and terminology/jargon of our business – really resonated with the audience. I believe some of the tools she highlighted such as ‘What not Why’ will be adopted by those who participated. She was a true professional and made a real impact on our event.” – Michael Hessling, Chief Client Officer, Gallagher Bassett
Scott Klososky
“Scott was the highlight of our conference! He has an innate speaking style that naturally engages the audience. Our attendees were completely tuned in and before he was finished, I had texts from attendees asking for a copy of his presentation and contact info. Scott’s content was spot on and the perfect springboard for our CEO’s presentation.” –Keystone Insurers Group
Neil Pasricha
“I have only the most wonderful things to say about everything! You and Neil were both extremely receptive and very willing to work with our team through the entire process and I cannot thank you enough for making everything so easy for us! The conversations we had with Neil beforehand were all excellent and Neil himself is honestly a wonderful person. He was so inspiring to listen to and his energy was amazing! Neil captivated our audience and I have only received positive feedback about him. Numerous people have stopped to tell me that they hung onto every word he said and thinks his message was exactly what they needed to hear. Hiring Neil for our event was 100% the right decision and I don’t have a single negative thing to say about it.”
–Aetna
Desi Williamson
“Desi’s presentation was well received and enjoyed by all. Attendees will take his message and compare his challenges with theirs and realize nothing is impossible if you believe.”–Chief Sales Officer, Church Mutual Insurance
Lisa Ford
“Lisa’s program exceeded my expectations and our employees will look at how they approach customer interactions differently. Her humor and real-life stories really make it easy to relate and understand.”—Allstate Insurance Company
Lisa Ford
“Lisa did an excellent job. It no doubt met my expectations and I expect the folks to think before they act when speaking with customers.” –Allstate Insurance
Lisa Ford
“Lisa’s presentation really hit the mark of exactly what we were looking for. She weaved in the ‘We’re here to serve and we care a lot’ into her presentation very nicely. Lisa charged each person with doing something differently at the end of the presentation pointing out that our engagement as leaders is the key. She made a good point that the leaders are the drivers of where the team is going – great example with the bus driver.” –Allstate Insurance Company
Lisa Ford
“Your presentation, “Delivering Exceptional Customer Service,” has truly made an impact on our associates. By tying your message to the work we in Service & Operations do every day to support our agents and policyholders, our associates felt that you understood them and the challenges they face on the job. Your blend of humor, enthusiasm, and real-life customer service experiences re-energized our group. Most importantly, I’d like to thank you for giving associates tools and strategies to continuously work on their customer service delivery skills and ensure they are wowing every customer every time.” –Mass Mutual
Lisa Ford
“You struck a chord everyone could hear and lifted our enthusiasm greatly. You understand clearly what it takes to satisfy your customers and you set a great example.” –Colonial Life and Accident
Lisa Ford
“It’s a shame you do what you do so well… and get paid to do it… and have such fun… that is almost immoral. You truly are a professional.” –The Equitable
Lisa Ford
“You work CHEAP! You should be charging twice that amount. Your presentation was probably the very best we have ever had.”–Southern Farm Bureau
Dr. Tony Alessandra
“Dr. Alessandra’s presentation was entertaining and the messages powerful. He brought to life the concept of “Moments of Magic” for our management team. The group was delighted by the presentation and left the conference eager to apply the concepts and learning’s. Overall the feedback from participants has been extremely positive. When doing a wrap up exercise many noted that the biggest surprise for them and/or biggest delight for them was Dr. Alessandra’s presentation. The messages and delivery were powerful and made a very strong impact on our team.” –Aviva Canada Inc.
Dr. Tony Alessandra
“Tony, I wanted to thank you for the work you put into your presentation. The early feedback I received has been positive. One of our marketing reps said, ‘It was the best VSP refresher I’ve ever had,’ going on to comment on its relevance and the clarity of the examples. Thank you for helping us end our meeting on a high note.” –Progressive Casualty Insurance Co.
Dr. Tony Alessandra
“Your presentation was just what the doctor ordered! The independent financial advisors appreciate practical suggestions on how they can build their practice.” –Integrity Companies
