“I think you created the ‘Lisa Ford phenomenon’ after you left. For the next two days of the meeting, we were able to weave in your messaging and everyone was talking about it! As I watched around the room, they were quite riveted during your talk. We plan to keep this alive, and I wanted to thank you for bringing just the right topic with just the right ability to engage our teams. It’s tough to keep a sales team away from their computers, but you did it for the entire two hours. You are an incredible speaker and your content was exactly what we were looking for.”
–Global Head, Commercial Strategy, PPD
(760) 603-8110
Speakers Reviews
Lisa Ford
Lisa Ford
“Lisa presented to a packed house, with over 300 people in attendance. We were very pleased, as were the attendees, as Lisa received a very strong rating in the feedback survey (over 95% said they enjoyed the presentation very much!). Her casual presentation style was well received as well and she is so relatable.” –The Enrollment Management Association
Lisa Ford
“We appreciate your thoughtfulness in taking the time to learn about our side of the business; it was received as authentic and the audience was visibly engaged.” –Automotive OEM, Detroit, MI
Lisa Ford
“Lisa’s program exceeded my expectations and our employees will look at how they approach customer interactions differently. Her humor and real-life stories really make it easy to relate and understand.”—Allstate Insurance Company
Lisa Ford
“Lisa did an excellent job. It no doubt met my expectations and I expect the folks to think before they act when speaking with customers.” –Allstate Insurance
Lisa Ford
“Lisa’s presentation really hit the mark of exactly what we were looking for. She weaved in the ‘We’re here to serve and we care a lot’ into her presentation very nicely. Lisa charged each person with doing something differently at the end of the presentation pointing out that our engagement as leaders is the key. She made a good point that the leaders are the drivers of where the team is going – great example with the bus driver.” –Allstate Insurance Company
Lisa Ford
“Thanks for joining us in KC. Your part was a highlight of the day! I really appreciate your energy and passion. Your piece resonated more than a video or PowerPoint could ever do.” –Verizon Wireless
Lisa Ford
“All the feedback we received regarding Lisa and her presentation was very positive. The message and the steps she provided served tangible take- aways our leaders can use immediately. Lisa’s style was different from our previous presenters, her integrative approach was well received and we were successful in keeping the event relevant, impactful and fresh for our leaders. Thank you again! To bottom line it, our expectations were exceeded!” –Cox Communications
Lisa Ford
“The verbal comments I heard were all very positive and Lisa was (as usual) a delight to work with.” –WinWholesale
Lisa Ford
“Lisa is one of the easiest presenters to work with and doesn’t disappoint. She’s prepared, professional and wants to make sure your audience’s needs are met!” –Texas Society of Association Executives (TSAE)
Lisa Ford
“I have been around our group of great people for 7 years. Never have I seen them so focused and intent on a meeting presentation. Lisa had them from the first few words!!” –AgVenture Inc.
Lisa Ford
“The conference was a huge success, capped off by your fantastic message that tied it all together. Thanks for your professionalism and for your expert contribution to our user base’s education.” –IDEXX Laboratories
Lisa Ford
“It was such a pleasure meeting you and watching you in action. Lisa, I could have listened to you all day and then again Tuesday. You have such a fantastic way of sending out your message to the people. I can’t get enough of your energy not to mention your GREAT sense of humor! It really was such a pleasure to have you be a part of our conference! We are still receiving RAVE reviews! You are a wonderful woman Lisa and I really hope I have the opportunity to see you again.” –First American Title Insurance
Lisa Ford
“Lisa Ford hit the bulls-eye as a speaker for our customer and partner conference. Her experience, insights, and engaging delivery contributed to a highly relevant, interesting, and impactful session on delivering extraordinary customer experiences. As a speaker, Lisa is a true professional and comes highly recommended.” –Sage Software
Lisa Ford
- “Great information. The lack of a power point presentation was amazing.”
- “Lisa showed a lot of humor in her presentation and kept the room focused on her and what she had to share. She is a wonderful public speaker.”
- “A world-class speaker who kept the whole room involved and made the time fly. She delivers her content in a memorable fashion which leaves you wanting to hear more!”
- “Very Good Speaker and Session! Put into perspective how the “little” things we do can impact the perception of our customers.”
–Industrial Scientific Corporation
Lisa Ford
“Lisa raised our awareness and reminded us how vital Customer Service is in every business. She gave examples and showed how easy it is to modify and implement positive changes in the work place.” –Gulf Coast CEO Forum
Lisa Ford
“This is our 3rd JD Power Award, you will recall that our very first award was 4 years ago, then we missed it the next year by only 1 point. For the past 2 years we were fortunate to have the highest ranking. I truly believe that some of the concepts and training you have provided to our customer service folks over the years has paid dividends and has no doubt helped to instill within our employees the importance of delivering the BEST customer service possible.” –Jackson Electric Membership Cooperative
Lisa Ford
“Lisa Ford has been the key note speaker at the past two Independent Payroll Providers Association Tax and Operational Excellence Workshops. It’s interesting to be the customer of a professional speaker. She definitely walks her customer service talk. She interviewed us prior to the events to make sure she understood what we were looking for in a Customer Service Key Note. She was able to tailor her delivery and her message specifically to the Payroll Industry. She gave us her full attention, 110% effort and then followed up with us to thank us and test for satisfaction.” –Independent Payroll Providers Association
Lisa Ford
“I wanted to let you know Lisa Ford’s presentation was wonderful! Everyone thoroughly enjoyed it. I had briefly talked with Lisa at the end of her presentation about possibly coming to speak and/or do breakout sessions at our national conference. I appreciate all your assistance in bringing Lisa to us here in Atlanta!” –Primrose Schools
Lisa Ford
“As I told Lisa on site following her presentation, she exceeded my expectations and they were pretty high. We have received nothing but praise on her message and she did an excellent job in customizing her presentation just enough, that she connected with my group. I had a number of them advise me that they have heard a lot of speakers over the years, but she by far was the best ever on the topic of customer service. In fact, she did such a great job, that my Crawford Canada team would like to make an inquiry as to a possible engagement with her presenting to Canada insurance industry.” –Crawford Contractor Connection
