Dan Heath

Co-author (with his brother Chip) of four New York Times bestsellers: Made to Stick, Switch, Decisive, and The Power of Moments. First solo book, Upstream: The Quest to Solve Problems Before They Happen, was an instant Wall Street Journal bestseller

Dr. Tony Alessandra

Tony Alessandra, customer satisfaction

CEO of Assessments 24×7 LLC Author of 29 books, including The NEW Art of Managing People, The Platinum Rule, The Platinum Rule for DISC Sales Mastery Co-author of People Smarts, Room Full of Referrals & Communicating at Work Ph.D. in Marketing

Lisa Ford

Lisa Ford

Co-author of the book, Exceptional Customer Service: Exceed Customer Expectations to Build Loyalty & Boost Profits Recognized by Global Gurus as a Top 30 Customer Service Guru for 2019 Creator of bestselling video training program, “How to Give Exceptional Customer Service”

Sally Hogshead

Sally Hogshead

Founder & CEO of Fascinate® Author of New York Times bestsellers FASCINATE: How to Make Your Brand Impossible to Resist and How the World Sees You Creator of the Fascinate® test which has measured over 1 million professionals Named the #1 Global

Scott Klososky

Founder and former CEO of several successful startup companies Founding Partner at Future Point of View Author of Did God Create the Internet?, The Velocity Manifesto, Enterprise Social Technology, and Managing with Social Technology Business Consultant to Fortune 500 corporations, universities

Peter Vidmar

Peter Vidmar

One of the highest scoring American gymnasts in Olympic history Winner of two gold & one silver medal in 1984 Olympics Author of Risk, Originality, and Virtuosity: The Keys to a Perfect 10 Former Chairman of the Board, USA Gymnastics Commentator