Co-author (with his brother Chip) of four New York Times bestsellers: Made to Stick, Switch, Decisive, and The Power of Moments. First solo book, Upstream: The Quest to Solve Problems Before They Happen, was an instant Wall Street Journal bestseller…
Co-author of the book, Exceptional Customer Service: Exceed Customer Expectations to Build Loyalty & Boost Profits Recognized by Global Gurus as a Top 30 Customer Service Guru for 2019 Creator of bestselling video training program, “How to Give Exceptional Customer Service”…
Founder and former CEO of several successful startup companies Founding Partner at Future Point of View Author of Did God Create the Internet?, The Velocity Manifesto, Enterprise Social Technology, and Managing with Social Technology Business Consultant to Fortune 500 corporations, universities…
President of High Point University Click Here to see the mega transformation HPU is experiencing under Nido’s leadership Chairman of the Board of Great Harvest Bread Company Member of Board of Directors for BB&T Bank, La-Z-Boy Furniture and Dots Stores Author…