When Arkansas Governor Bill Clinton, in his nominating speech for Michael Dukakis at the 1988 Democratic National Convention, spoke the words, “In closing…” a roar went up in the convention hall. He was finally finishing! Fortunately for him, his 1992…
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Category: Dr. Tony Alessandra
The Art of Delegation
The ability to delegate sets leaders apart from followers. That is because many people find it difficult to give up control. Delegating duties and responsibilities is essential in today’s downsized organizations. The following key points will help you master the…
Charisma: What is it? What Will it Do For You?
You’re squirming in your seat, wondering if the next speaker can possibly be less inspiring than the preceding one, when, suddenly, the room falls silent. Looking poised and confident, the next presenter smiles and then begins. Instantly, it’s clear that…
Tagged with: charisma
5 Ways to Be Street Smart in Business Everyday
Because street smarts are so important to every part of your life, here is a quick review of the major elements that go into street smarts. Print this list out and keep it with you, for a regular reminder to…
Tagged with: Success
Create an Environment Fostering Your Success
You might not even realize to what extent you are influenced-negatively and positively-by things and people around you. Start a journal to keep track of these influences so you can eliminate the negative and increase the positive. For instance, if…
Tagged with: Success
Goals & Motivation – Aim High, Aspire to Greatness and Impact the Direction of Your Life
Striving for and attaining goals makes for a meaningful life. Without goals, we are susceptible to feeling emotionally, socially, spiritually, physically, and professionally unbalanced. Goal-setting creates drive and positively affects your personality and character. When asked: “What are your goals…
A Winning Image Starts with a Good Self-image
I have a teacup poodle named Vito. Vito is the size of a toaster, but every time I take him for a walk, he never fails to pick a fight with some dog ten times his size. It’s become clear…
Confidence
Having confidence means you believe in yourself and that you trust your own judgment and resourcefulness. In his many books on self-esteem, Dr. Nathaniel Branden defines self-esteem as the sum of self-confidence and self-respect. For him, self-confidence is knowing that…
Tagged with: Success
The Stairs of Customer Loyalty & Creating Apostles
Many companies follow the same formulas for bringing them closer to what they think their customers really want. Concepts like “customer focus” and “customer satisfaction” are warmly embraced. Today, who isn’t focusing on satisfying customers? However, in today’s ultra-competitive marketplace,…
Tagged with: loyalty
Webinar: A Winning Sales Approach: Strategies for a Successful 2009
What can you do to ensure that you are successful in 2009? Dr. Tony Alessandra offers solid strategies for developing prospects, creating customer “apostles”, obtaining referrals and improving communication with your clients to increase sales. This webinar focuses on creating long…
Creating Customer “Apostles” – Video of Tony Alessandra
Dr. Tony Alessandra talks about creating creating customer loyalty and retention by turning your customers into “Apostles”. Learn the steps needed to turn customers into raving fans that will preach the benefits of your business. Watch the video: “Dr. Tony…
Collaborative Selling During Tough Economic Times
Have you found that your competitors are more aggressive than they used to be? Do you have more competitors than you’ve had in the past? Does it seem that it’s harder to sell your product now than just a few…
Tagged with: Economy
You Need a Clearly Defined Mission to be Successful
To get anything significant accomplished, you must work hard, possess energy, and demonstrate drive. But to truly influence others, you also need a mission. It isn’t enough just to come up with a “mission statement” that merely sounds good or…
Tagged with: Success
Sixteen Commonsense Listening Tips
The reason you don’t understand me, Edith, is because I’m talkin’ to you in English and you’re listenin’ to me in dingbat!”? – Archie Bunker Archie was right about finding a common language or wavelength, but it takes two to…