Category: Attitude

7 customer service lessons from the best Uber driver ever

Neil Pasricha

This post originally appeared on Fast Company.  This Toronto Uber driver has maintained a 4.99 rating after driving nearly 5,000 passengers. When I climbed into his car, I found out why. I’ve probably taken an Uber two or three times

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From Stress to Happiness and Productivity – Podcast

Michelle Gielan

Michelle Gielan, national CBS News anchor turned positive psychology researcher, is the bestselling author of Broadcasting Happiness. Michelle is the Founder of the Institute for Applied Positive Research and is partnered with Arianna Huffington to study how transformative stories fuel

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Why You Need to Stop Worrying About Failing

Shawn Achor

Don’t let the fear of making a mistake distort your decision-making and lead to an even worse mistake. Do you know what “icing the kicker” means? In football, when a kicker is preparing to make a potential game-winning field goal,

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4 Ways to Make Yourself Immune to Secondhand Stress

Shawn Achor

Make Yourself Immune to Secondhand Stress by Shawn Achor and Michelle Gielan was first published on Harvard Business Review.  Over the past decade, we have learned how our brains are hardwired for emotional contagion. Emotions spread via a wireless network

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6 Easy Ways to Create a More Positive Workplace

Michelle Gielan

This article by Locke Hughes was originally published on Greatist. Ask us how we’re doing at the end of a long, stressful workday, and chances are you’ll hear, “I’ve been better” or some equally snippy response. Although it may be unintentional,

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Millionaire Motivator – Rowdy McLean

Rowdy McLean

The second month of 2015 is almost behind us.  How are those New Year’s resolutions coming along? According to Dr. Tasha Eurich, one study shows “54 percent give up on their resolutions within six months — and only 8 percent ultimately

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Is the Glass Half-Empty or Half-Full?

Shawn Achor

Plot twist—it doesn’t matter! Find out how you can build your positive outlook. If you saw me on Super Soul Sunday with Oprah Winfrey, you’ll know that Oprah and I discussed the age-old question: Is the glass half-empty or half-full?

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Broadcasting Happiness: Fueling Success through Positive Engagement

Michelle Gielan

Watch this recorded webinar with Michelle Gielan, Founder, Institute for Applied Positive Research After spending years as a national CBS News anchor broadcasting to millions and receiving an advanced degree from the University of Pennsylvania in Positive Psychology, Michelle developed simple,

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Teach Yourself to See Opportunities

Jim Cathcart

Contagious Optimism LIVE is a suite of uplifting and motivational talks by real people from around the world along with coauthors from the Contagious Optimism bestselling book series. These LIVE events also include powerful music and entertainment throughout the day. The

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The difference between those that do & those that don’t!

Rowdy McLean

What’s the difference between those that do and those that don’t? After decades of asking myself and thousands of others that same question, I have come to the conclusion that your success comes down to just one thing. Whether you’re

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6 Ways to Stay Motivated

Not everyone can remain “up,” optimistic, and energetic all the time. We all wax and wane in our moods, outlook, and energy levels. That’s normal. People who are “up” most of the time have many methods to their madness. Adopt

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Your Attitude is Showing

In this marketplace, you can not afford to have a poor attitude showing to your customers. What are your employees saying when you are not listening? I have to admit my jaw dropped when I heard this on a recent

A Winning Image Starts with a Good Self-image

I have a teacup poodle named Vito. Vito is the size of a toaster, but every time I take him for a walk, he never fails to pick a fight with some dog ten times his size. It’s become clear

Thoughts on Labor Day

What does Labor Day mean to America?  Speaker, humorist and poet, Art Holst, shares his thoughts…   The life of a human being, taken in total, is far more than just having things. There is a spiritual side of life

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Confidence

Having confidence means you believe in yourself and that you trust your own judgment and resourcefulness. In his many books on self-esteem, Dr. Nathaniel Branden defines self-esteem as the sum of self-confidence and self-respect. For him, self-confidence is knowing that

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11 Powerful Ways to Expand Your Life This Year

1. Define your future. Describe the life you’d like to live. The future you see defines the person you’ll need to be. Identify the traits and qualities you’d like to acquire. Think bigger than yourself. An acorn that only thinks

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Times are Tough but not here, not now, not for us

  Times are tough, but not here!   Iran has tough times. Iraq and Afghanistan have had tough times. People who have to walk through land mines to get to their destinations are having tough times. Many parts of Africa

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Inspiring Greatness in Yourself and Others

Motivation vs. Inspiration                              Everyone needs a bit of inspiration now and then. It seems with the challenges many of us are facing in today’s turbulent times, feeling inspired takes more energy than it ever has. What is the difference between

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Finding the Inner Strength

The era of COVID 19 has turned our world upside down.  I recently gave a Zoom talk to 500 plus sales people. This hyper successful company sold innovative home energy saving products with the door to door sales approach; A

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Growing Older Successfully

THINK AND WHENI long to be the person that I would like to be.But if I’m going to do it, it’s entirely up to me.And, I think the time to start is not some distant dayNow is the time to

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