Tag: employee engagement

How to WOW in your next virtual meeting

Sally Hogshead

The upside of Zoom meetings: You DON’T have to worry about what you’re wearing from the waist down. (Unless you have a clear glass desk.) But… If you’re unfamiliar with being on camera, you could be perceived as awkward or

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The Right Kind of Stress Can Bond Your Team Together

Shawn Achor

Last fall, I did a documentary with HBO, directed by Peter Berg and produced by Michael Strahan, called State of Play: Happiness. In the film, we explored how to create a positive culture in organizations where the culture or conditions make it difficult to

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7 Ways To Transform Your Leadership

Rowdy McLean

There are few things more frustrating in business than poor, weak or misguided leadership. Show me a business with poor leadership and I will show you a business that is dysfunctional, inefficient, and struggling to keep its head above water. When

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The Benefits of Peer-to-Peer Praise at Work

Shawn Achor

In The Happiness Advantage, I describe an experience with a leader at a Fortune 100 company who told me, “We don’t need a happiness program; we pay people to be engaged.” This is a surprisingly common refrain from unenlightened leaders, an assumption based

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3 Uncommon Ways to Drive Happiness in the Workplace

Shawn Achor

This article by Mark C. Crowley featuring an interview with Shawn Achor  was originally published on Fast Company.  Engagement is the holy grail of workplace satisfaction. Here are three new ways to think about your employees’ happiness. By the late

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Broadcasting Happiness: Fueling Success through Positive Engagement

Michelle Gielan

Watch this recorded webinar with Michelle Gielan, Founder, Institute for Applied Positive Research After spending years as a national CBS News anchor broadcasting to millions and receiving an advanced degree from the University of Pennsylvania in Positive Psychology, Michelle developed simple,

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Change Your Job–by Changing Your Mindset

Shawn Achor

The brilliant Amy Wrzesniewski from Yale University researches how people perceive their jobs. She found that the way a person sees his or her occupation—as a “calling,” as opposed to a “job”—doesn’t depend on the job title or position, but

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How Employee Engagement Can Boost the Bottom Line

Michelle Gielan

This article by Jared Lindzon originally appeared on The Globe and Mail. If employees are an organization’s most valuable assets, then there’s nothing more valuable than a highly engaged work force. That’s because research has proven that job satisfaction can

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High Customer and Employee Engagement Boosts Profits

Lisa Ford, customer service skills

Do happy employees create happy customers?  Could it be so simple? I define a happy customer as one who is loyal and willing to refer you to others. Happy customers mean their problems were solved and their needs met. Statistics

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What if Feedback Could be “No Fear?”

Because most of us dread being called out for mistakes or weaknesses, leaders who hope to give honest feedback run the risk of angering employees and decreasing their productivity if it isn’t delivered correctly. This explains research findings revealing a

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What Motivates Your Employees?

“I just can’t seem to motivate these people.” I often hear that from corporate leaders. I tell them: “Stop trying. You’ll never be able to motivate them.” The advice of a quitter? Not at all, because the next thing I

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Do Happy Employees Create Happy Customers?

Could it be so simple? I define a happy customer as one who is loyal and willing to refer you to others. Happy customers mean their problems were solved and their needs met. Statistics tell us that the service experience

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