Every phone call is an opportunity. If you engage and fascinate your listener, you’ll earn a new advocate. But if you fumble, you’ll weaken their impression of your value. You need to earn their attention, and you need to do…
Every phone call is an opportunity. If you engage and fascinate your listener, you’ll earn a new advocate. But if you fumble, you’ll weaken their impression of your value. You need to earn their attention, and you need to do…
We live in an always-buzzing world, pulled in all directions-by shiny objects, constant chatter, loud images, and text alerts. Your brain travels through the world like a tourist walking through Times Square for the first time: overwhelmed overstimulated moving toward…