“The rules of engagement have changed” in government and in business. They also changed in aviation on 9-11. We learned that negotiation no longer works with suicide killers. We have to be proactive and take charge and the same is…
“Turbulence is inevitable, but misery is optional,” author and former Southwest Airlines CEO Howard Putnam told 2000 attendees at the 2015 NACHA Payments System Awards Luncheon in New Orleans, sponsored by TD Bank, America’s Most Convenient Bank®, Tuesday, April 21, at…
What kind of leadership talents and skills will be essential to succeed in the next few years? Some are tried and true and endure generation after generation. Others come and go with the age and culture in which we live.…