“The rules of engagement have changed” in government and in business. They also changed in aviation on 9-11. We learned that negotiation no longer works with suicide killers. We have to be proactive and take charge and the same is…
The Uber transport phenomenon has upset people all over the world. Some people absolutely love it and some people categorically hate it. Uber users love it. Taxi companies hate it. I don’t have any sympathy for the taxi companies, and…
“Turbulence is inevitable, but misery is optional,” author and former Southwest Airlines CEO Howard Putnam told 2000 attendees at the 2015 NACHA Payments System Awards Luncheon in New Orleans, sponsored by TD Bank, America’s Most Convenient Bank®, Tuesday, April 21, at…