Many people assume any group of people can automatically be a team, but teams often fail due to personality differences among its members. To improve your team’s chances for success, use the four “DISC” behavioral styles when building a team.…
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Tag: DISC behavioral styles
How to Tailor Customer Service Based on Personality Type
Dr. Tony Alessandra
Posted in Communication, Customer Loyalty, Customer Service, Dr. Tony Alessandra, Uncategorized
Everywhere you turn, you hear about the importance of customer satisfaction. From the bank to the phone company to the video store, every business seems to proclaim “The Customer Is King,” that “People Are Our Business,” and that “Your Satisfaction…