Category: Leadership/Management

Jeff Blackman Interview with Howard Putnam on Vision and Leadership

Hall of Fame speaker and business growth specialist, Jeff Blackman interviewed Howard Putnam which appeared on Jeff’s Results Report.  Check out the interview below: It’s somewhat ironic, that one of the most down-to-earth guys I know, spent his professional career

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Strategic Discipline is Crucial in Turbulent Times

“Nobody sings solo,” was our CEO Eddie Carlson’s favorite line when he was our leader at United Airlines and I was the group vice president of marketing. On my office “wall of fame” are names of leaders and mentors with

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The Leadership Genius of Abraham Lincoln

Abraham Lincoln really was born in a log cabin. The fact that he went on to become President – and to lead the country through the most difficult period of its history – is truly remarkable. It’s even more amazing

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Persistence & Discipline: Lessons from Super Bowl XLVII

  My 15 years on the field as an NFL official have provided a different perspective on this game which now attracts world-wide interest. I was fortunate to officiate two Super Bowls, VI and XII. I remember those two games,

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Six Steps to Making Great Decisions

Our lives are the products of our decisions. If we make good decisions, we’ll prosper. So how can we be sure that we’re making good decisions? It’s a lot like making a casserole: You find a good recipe and you

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If You Don’t Have Time To Think, Then What?

We get so engrossed in our profession and work, that we don’t take time to “think.” As a leader that is one of our most important responsibilities, some quiet time to reflect, ponder the future and clear out the mind

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3 Ways to Bring out the Genius in Others

There’s one thing that all geniuses have in common, and it’s something critically important too. Despite the myth of the isolated loner writing a great novel in his log cabin, geniuses are almost never solitary individuals. On the contrary, they’re

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IQ, EQ and Now VQ-Vision Intelligence

Leaders by their very nature are under pressure to have advanced intellectual and emotional intelligence. In today’s economy, they better add one more – VQ, The Vision Quotient. The pace of change is speeding up. Each and everyday, the competition

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Howard Putnam: What Makes Southwest Airlines Different?

Howard Putnam, former CEO of Southwest Airlines recently did an  interview with Vice President of Premiere Speakers, Brian Lord.  In the interview, Howard shares stories about growing up on an Iowa farm, learning how to fly at the age of 12,

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10 Ways to Lead your Team to Peak Performance

It’s probably true that most people who work with us will never care as deeply as we do about building our business and serving our clients. If they did, they’d probably be working for themselves. Yet there’s a great deal we

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Leaders: What’s your freakout point?

What is your freakout point? USA Today posed that question to several CEO’s and former CEO’s. I replied that years ago when I was under a lot of stress taking Braniff International Airlines through chapter 11 in Texas, I was

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Get the Most From Employees by Relating to Them in Their Styles

Practicing The Platinum Rule–treating others the way they want to be treated by adapting to their behavioral style–can quickly make you a more sensitive, effective leader. Indeed, this rule can have a positive effect on every aspect of managing and

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Four Strategies for Customer Service Leadership

The best customer service organizations have many things in common. I believe the most important is that leadership focuses on customer service and the customer experience. Check yourself and your leadership against these 4 strategies. 1. Leaders dedicate dollars, time

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Are You Paying Attention to What Works?

Recently, I spent several hours with Simon Sinek (www.sinekpartners.com) from New York, who is a marketing strategist and very creative. He has created the “Golden Circle” approach to understanding your business and focusing on what your strengths and course of action

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9 Tools for Nurturing a High Performance Team!

Desi Williamson has led a diverse career as a corporate sales and marketing executive, entrepreneur, motivational coach for the Minnesota Vikings, and now restaurant owner. In 2010, he opened three Dickey’s Barbecue restaurants in Minneapolis. Desi’s Impact!! Restaurant Group, LLC

A Formula for Becoming Smarter in the Marketplace

  Being the kind of person that is forced to think big thoughts for a living, I am always on the hunt for new things to learn. It is a knowledge economy after all so the smart people win and

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Do you ever doubt yourself when things aren’t going well?

Many times I have doubted myself when things are not going well and wondered why anyone would want to put their “bets” on me. I would guess it has happened to all of us including Bill Gates and Warren Buffett

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4 Leadership Styles: Create Higher Performance

Practicing The Platinum Rule—treating others the way they want to be treated by adapting to their behavioral style—can quickly make you a more sensitive, effective leader. Indeed, this rule can have a positive effect on every aspect of managing and

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The Bitter Consequences of Lagging

Leaders, by the definition of the word, should be out in front of their charges guiding them as to the next move to make, or the next place to go. But what happens when leaders fail to lead? What happens

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Final Chapter – One White Shirt

Many months ago in my weekly email series I wrote one entitled: “Only One White Shirt.” It was the story of Bonnie Whitten, who was my training instructor on the ticket counter, many years ago at Midway Airport in Chicago for

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