What kind of impression do you make? Do people remember you, and want to connect with you? Or will your business card become just a piece of clutter? Your influence as a professional will be measured according to your ability…
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Category: Communication
How to Make a Brilliant First Impression at a Conference
Tagged with: communication, Fascinate, fascinating, Fascination Advantage, first impression, How to Fascinate, ibm
Keys to Effective Feedback
Effective communication between two people is not easy. You really have to practice to make it work. Through the effective use of feedback skills, you can create a good communications climate. The following general guidelines will help you use your…
Stellar Customer Service Equals The Five Cs
The Five C’s of Effective Execution Pay a Key Role in Superior Customer Service. To have mastered these five measures means that you have mastered the way to superior Customer Service which will produce results for your company! …
Can Self-Destructing Content Improve Communication?
Scott Klososky
Posted in Communication, Scott Klososky, Social Technology/Social Media, Technology, Uncategorized
If you have no idea what Snapchat is, I urge you to load it on your mobile device and try it out. This application is sweeping through the teenagers of the U.S. and seems to be the next darling of the…
How To Avoid Communication Barriers
Successful salespeople learn to recognize and overcome barriers to communication. There are two types of such barriers: those arising from the environment and those stemming from the hearer’s resistance. Environmental Barriers Those arising from the environment include: – Distractions –…
Get the Most From Employees by Relating to Them in Their Styles
Practicing The Platinum Rule–treating others the way they want to be treated by adapting to their behavioral style–can quickly make you a more sensitive, effective leader. Indeed, this rule can have a positive effect on every aspect of managing and…
6 Techniques to Write Effectively
Peter Drucker claims that more than 60% of all management problems result from breakdowns in communications. A major study by the Rockefeller Foundation found that 68% of the customers who quit buying from their regular suppliers do so because employees fail…
Ten Secrets of Persuasion
Do you want to boost your selling power? Then, add power to your persuasion. But how can you add power to our persuasion? How can you become more effective at persuading your customers to buy? Let’s look at the way…
Silent Communication
Dr. Nido Qubein
Posted in Communication, Dr. Nido Qubein, Leadership/Management, Nido Qubein, Sales, Uncategorized
The face and eyes are eloquent message conveyers. Someone has estimated that humans are capable of 20,000 different facial expressions. How do you measure up? The most pleasant, and usually the most advantageous, is a smile. A smile can be…
Tagged with: business speaker
Should Sales People Tweet? – Podcast with Scott Klososky
Social networking has become part of our lives and more recently Twitter has vaulted to the top of the list of what’s hot in technology today. Twitter is in the news; in fact many TV and radio personalities are using…
Tagged with: Scott Klososky
Voice Tips For Effective Speaking
Most of the communicating sales professionals do is wordless. The moment you enter the presence of another person you start communicating. Your physique, your clothing, jewelry, voice qualities, facial expressions, posture and many other factors pass along important information. They…
Sixteen Commonsense Listening Tips
The reason you don’t understand me, Edith, is because I’m talkin’ to you in English and you’re listenin’ to me in dingbat!”? – Archie Bunker Archie was right about finding a common language or wavelength, but it takes two to…
Humor Smoothes the Way
For 37 years I lived in Peoria, Illinois, the world headquarters of the Caterpillar Tractor Company. Caterpillar is the world leader in earth moving equipment. They make bulldozers of all sizes, including backhoes for digging holes and ditches and many…
Tagged with: Art Holst