Category: Communication

An Eye Opening Customer Tool

Dr. Tony Alessandra

Linda Richardson interviews best-selling author and international speaker Dr. Tony Alessandra.  This is the featured cover article in the March 17, 2015 edition of Top Sales Magazine. Dr. Tony Alessandra is a best-selling author, international speaker, and entrepreneur in the field of

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The Kiss of Death in Social Media

Sally Hogshead

Okay, friends, let’s talk. Are you… boring? Like, ugh, really boring. Instant narcolepsy. I don’t mean you, personally. I mean your social media. Here’s the BAD news: In a world with a 9-second attention span, you have to either stand

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Michelle Gielan on 24 Hour Happiness Live Stream

Michelle Gielan

March 20 is the International Day of Happiness! It’s a time to reflect on how our emotional and social connections are more valuable to our happiness than any material goods we could buy. It’s also a day that the UN asks countries to

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5 Ways Your Personal Brand Can Go Horribly Wrong

Sally Hogshead

A personal brand can boost your reputation. It can help you spread a message, build relationships, and grow your business. BUT… not always. Your personal brand can actually work against you. In fact, it can damage people’s perception of you.

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Broadcasting Happiness: Fueling Success through Positive Engagement

Michelle Gielan

Watch this recorded webinar with Michelle Gielan, Founder, Institute for Applied Positive Research After spending years as a national CBS News anchor broadcasting to millions and receiving an advanced degree from the University of Pennsylvania in Positive Psychology, Michelle developed simple,

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Become a Better Communicator to Build Your Business

Dr. Tony Alessandra

We’ve all heard of the Golden Rule: “Do unto others as you would have them do unto you.” Author, speaker and CEO of Assessments 24×7 LLC, Dr. Tony Alessandra says, “This is a great rule, especially when it comes to values,

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Less Marketing, More Customers

Scott Klososky

This article by Vaughn Rachal was originally published on Scott Klososky’s blog, Technology Story. Do you receive more than your fair share of “MARKETING” on a daily basis? Over 80% of the mail I receive both physical and the “e”

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Customers Still Use the Phone

Lisa Ford, customer service skills

There is a lot of talk about customers and their use of social media. Data tells us customers are using it more and companies must be responsive and innovative with their use of it. However, I would like to remind

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Know How the World Sees You to Communicate Effectively

Sally Hogshead

This interview with Sally Hogshead originally appeared on The Huffington Post, by Scott Goodson. We are all hungry to know what others think of us. These days we are even more in need of feedback, though typically it’s a virtual

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You Have the Power… To Lead with Positivity

Shawn Achor

Use this approach to set the right tone. Imagine how happy you would be if all your interactions with others were positive and pleasant. It sounds too good to be true, but it’s actually quite easy to establish. In 2009,

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For More Productive Meetings, Throw Out Your Conference Table

Dr. Tasha Eurich

If your meetings are long, awkward and unproductive, you’re not alone in your misery. One study of 2,000 managers reported in Industry Week revealed that at least 30 percent of the time people spend in meetings is a waste of

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How do you captivate your entire email list?

captivate your email audience

You fascinate them. Here’s a juicy little case study for you… Over the past two decades of research on communication, I found that there are seven different ways to communicate and add value to your listener. And I’ve built my

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How to Fascinate: Interview with Sally Hogshead

Sally Hogshead

Club Business International interviewed Sally Hogshead last spring to gear up for Sally’s keynote address at the International Health Racquet and Sportsclub Association’s (IHRSA) Annual Convention and Trade Show. CBI: The title of your IHRSA 2014 presentation, “How to Fascinate: From First

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How to Instantly Read People

Dr. Tony Alessandra

Solve the people puzzle by discovering 4 distinguishable traits.  The ability to read people is by far one of your most valuable skills in business. The people you interact with each day send you signals, and if you learn what

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Take the Time to Make Things Fascinating

Sally Hogshead

Sally Hogshead believes the greatest value you can add is to become more of yourself. Sally Hogshead is an international Hall of Fame Speaker and New York Times best-selling author of HOW THE WORLD SEES YOU, a complete guide on how to discover what makes

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How The World Sees You Debuts #2 on The New York Times Best-Sellers!

Sally Hogshead

If you haven’t purchased your copy of How The World Sees You – by Sally Hogshead yet, here’s why you need to: You already have certain naturally fascinating qualities. Sally Hogshead will walk you through discovering what they are and

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Is your personality helping or hurting your business?

Sally Hogshead

As an entrepreneur, you’re often the face of your company, and your ability to capture attention, to fascinate others—clients, employees, strategic partners, influencers—can make or break a business. Every time you communicate, you’re doing one of two things: 1. You’re

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Secret to Career Success Is Knowing Your Fascination Advantage

Sally Hogshead

This article was originally published on entrepreneur.com by Laura Entis. “You don’t want to change who you are,” Sally Hogshead tells a rapt audience at the C-Suite Network conference in Dallas last week.  “You just want to become more of who you

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Do you know how the world sees you?

Sally Hogshead

Let’s say you think you’re funny. As far as you’re concerned, a sense of humor is one of your best traits. There’s just one problem: Nobody else thinks you’re funny. This is indeed a problem. Humor is a two-sided exchange.

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How to Handle Price Objections

When you get price objections, consider these suggestions: 1. Clarify what the prospect means when she says your price is too high. • She may mean she can’t afford the price, although the product is worth what you’re asking. Strategy: a)

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