Category: Communication

Four Letters that Make a Successful Team

Dr. Tony Alessandra

Many people assume any group of people can automatically be a team, but teams often fail due to personality differences among its members. To improve your team’s chances for success, use the four “DISC” behavioral styles when building a team.

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3 Insights About YOU (and Your Team)

Sally Hogshead

Conflict can rip a team apart, skyrocketing resentment against management or even pitting co-workers against each other. But office conflicts will calm down, or even dissolve entirely, once people understand each other’s differing Advantages. Once you know someone’s Advantages, you

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Does Your Office Have a Positive Vibe?

Shawn Achor

Help people fall in love with your company. In any line of work, there’s a good chance you do your fair of selling. You’re selling your ideas, your products, even yourself. Maybe you’re not in sales—but don’t forget to sell

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Your Little Zone of Genius

Sally Hogshead

Your DNA is 99.9% the same as everyone else’s. The teeny, tiny .1% that’s different is your distinct value. It describes the best of how the world sees you, and how you are most likely to rise above and stand

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To See Solutions, Look at Problems From Everyone’s Perspective

Dr. Tasha Eurich

I recently spent a week in Manila with one of my favorite clients. The trip was fantastic, but getting there was, to put it mildly, a bit of a nightmare. After many hours of hopelessly boarding and deplaning a Hong

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4 Positive Communication Habits for Business Success

Michelle Gielan

This article by Deborah Mitchell was originally published on Entrepreneur. When working in broadcast news, whether as on-air talent or behind the camera as a producer, you have an incredible amount of power to determine the type of information shared with viewers.

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4 Ways to Make Yourself Immune to Secondhand Stress

Shawn Achor

Make Yourself Immune to Secondhand Stress by Shawn Achor and Michelle Gielan was first published on Harvard Business Review.  Over the past decade, we have learned how our brains are hardwired for emotional contagion. Emotions spread via a wireless network

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How to Bring Out the Best of Your Management Style

Dr. Tony Alessandra

If you’re a manager, you should be very aware of your management style and how it can affect others. Being conscious of the extremes of your behavioral type will allow you to work more effectively with your direct reports, and

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7 Ways to Add Value in Your Next Meeting

Sally Hogshead

Imagine this. You’re in a BIG meeting at work. You speak up to make a point. You clear your voice, and all eyes turn to you. Suddenly you realize… …everyone is fascinated. They’re listening to you, impressed by you, and

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Why Leaders Must Broadcast Happiness

Michelle Gielan

Why Leaders Must Broadcast Happiness by Dr. Michael Wood was first published on FOXBusiness. As our work and personal lives continue to blend together so too has our understanding of happiness. Creating a happier life isn’t just about reading self-help books

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Add More Positivity to Your Day: 3 Simple Tips

Michelle Gielan

Michelle Gielan, national CBS News anchor turned positive psychology researcher, is the bestselling author of Broadcasting Happiness: The Science of Igniting and Sustaining Positive Change. Based on new research from the field of positive psychology, she shares case studies of real

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How to Tailor Customer Service Based on Personality Type

Dr. Tony Alessandra

Everywhere you turn, you hear about the importance of customer satisfaction. From the bank to the phone company to the video store, every business seems to proclaim “The Customer Is King,” that “People Are Our Business,” and that “Your Satisfaction

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What high-performing teams do differently

Sally Hogshead

Why do some teams get extraordinary results, while others struggle just to finish mundane tasks? Why do certain teams glide to victory, while others can’t even cross the finish line? What’s the difference? Here you go: 50% of the difference

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6 Easy Ways to Create a More Positive Workplace

Michelle Gielan

This article by Locke Hughes was originally published on Greatist. Ask us how we’re doing at the end of a long, stressful workday, and chances are you’ll hear, “I’ve been better” or some equally snippy response. Although it may be unintentional,

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The Advantage of Fascination: Interview with Sally Hogshead

Sally Hogshead

This interview with Sally Hogshead was first published on storyboardmagazine.com. World-class branding expert and best-selling author Sally Hogshead believes the greatest value you can add is to become more of yourself.  She identified seven forms of communication, detailed in her book,

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How to Speak Well…and Listen Better

Dr. Nido Qubein

10 ways to be better at both sides of the conversation There are two sides to every conversation, and both are essential to the art of communication. So, how are your conversation skills? Think about it: Are you a smooth

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Don’t Be an Empty Suit

Dr. Tony Alessandra

If you’re all talk and no action, the competition will destroy you.  Here’s why honoring your commitments is vital. What is your “follow-up reputation” in business? Are you always prompt, or habitually late? If the latter, you’ll never come out

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Understanding How the World Sees You and Your Fascination Advantage

Sally Hogshead

This interview with Sally Hogshead by Simon Mainwaring was originally published on Business 2 Community. Sally Hogshead is Hall of Fame speaker, international author, and the world’s leading expert on fascination. Sally sat down with the We First team for a Q&A

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7 Qualities of the Most Charming People

Dr. Tony Alessandra

Charisma makes you likable. Do you have it? You know the guy. He’s poised. He’s confident. And when he speaks to people, it’s in a strong measured voice, a relaxed tone and his words are well-chosen. Even his classy but

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3 Critical Questions Executives Must Ask to Elicit Feedback

Dr. Tasha Eurich

Smart leaders know — and researchers agree — that they’re significantly more effective when they can solicit candid feedback. But how can you get an honest assessment of your leadership skills without employees being worried about possible negative ramifications? Well, it can

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