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Posted in Communication, Leadership/Management, Michelle Gielan, Persuasion and Influence, Uncategorized
Your opening line makes all the difference. This article by Ashley Hamilton of OWN was first published on Huffington Post. The next time you walk into an important meeting, think carefully about your first few words. According to positive psychology…
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Posted in Leadership/Management, Scott Klososky, Social Technology/Social Media, Uncategorized
This article by Sara Tsoodle was originally published on the blog of Future Point of View, Scott Klososky’s consulting firm. As professional technologists, here at FPOV we are both well informed and highly opinionated on the positives and negatives…
Michelle Gielan and Shawn Achor
Posted in Employee Engagement, Health & Wellness, Human Resources, Leadership/Management, Michelle Gielan, Shawn Achor, Stress Management/Life Balance, Uncategorized
The most forward-looking companies are willing to take risks to achieve greatness. Most leaders give lip service to this idea, but few actually do it. We have worked with banks willing to take on toxic assets (again) and hedge funds…
It’s National Mentoring Month. However, High Point University celebrates and fosters mentorship year-round. One of HPU’s most prolific advocates for mentorship is university President Nido Qubein. Through one-on-one meetings, course offerings and more, Dr. Qubein guides students to become the…
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Posted in Connecting, Customer Loyalty, Leadership/Management, Scott Klososky, Social Technology/Social Media, Technology, Uncategorized
This article by Corey White of Future Point of View, Scott Klososky’s consulting firm, was first published on Technology Story. A quick keyword search on Google reports that in the month of October the term “digital marketing” was searched 135,000…
Dr. Tasha Eurich
Posted in Dr. Tasha Eurich, Inspiration, Leadership/Management, Motivation, Uncategorized
It’s hard to believe that 2015 is over. I had so many incredible opportunities to help companies large and small build more “bankable” leaders and therefore more bankable businesses. As is always the case, my clients taught me some powerful lessons that haven’t…
Rowdy McLean
Posted in Change, Competition, Consumer Trends, Innovation, Leadership/Management, Rowdy McLean, Strategy, Transformation, Uncategorized
The Uber transport phenomenon has upset people all over the world. Some people absolutely love it and some people categorically hate it. Uber users love it. Taxi companies hate it. I don’t have any sympathy for the taxi companies, and…
Shawn Achor
Posted in Communication, Employee Engagement, Leadership/Management, Positivity, Shawn Achor, Uncategorized
Help people fall in love with your company. In any line of work, there’s a good chance you do your fair of selling. You’re selling your ideas, your products, even yourself. Maybe you’re not in sales—but don’t forget to sell…
This interview with VIBE Keynote Speaker Howard Putnam first appeared on Nightclub & Bar. Attendees of the 2016 VIBE Conference will have the opportunity to hear an inspiring story of vision, innovation and leadership. Howard Putnam, the former CEO of…
Dr. Tasha Eurich
Posted in Communication, Dr. Tasha Eurich, Leadership/Management, Peak Performance, Uncategorized
I recently spent a week in Manila with one of my favorite clients. The trip was fantastic, but getting there was, to put it mildly, a bit of a nightmare. After many hours of hopelessly boarding and deplaning a Hong…
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Posted in Communication, Employee Engagement, Human Resources, Leadership/Management, Michelle Gielan, Positivity, Transformation
This article by Deborah Mitchell was originally published on Entrepreneur. When working in broadcast news, whether as on-air talent or behind the camera as a producer, you have an incredible amount of power to determine the type of information shared with viewers.…
Dr. Tony Alessandra
Posted in Customer Loyalty, Customer Service, Dr. Tony Alessandra, Leadership/Management, Sales, Uncategorized
Many companies follow the same formulas for bringing them close to what they think their customers really want. Concepts like “customer focus” and “customer satisfaction” are warmly embraced. Today, who isn’t focusing on satisfying customers? However, in today’s ultra-competitive marketplace,…
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Posted in Customer Loyalty, Customer Service, Leadership/Management, Lisa Ford, Peak Performance, Uncategorized
Lisa Ford is a Hall of Fame speaker with over 30 years of experience presenting to businesses, associations and government. She helps companies create customer focused cultures by providing highly customized content for clients such as Edward Jones, Kaiser Permanente, Allstate,…
Rowdy McLean
Posted in Change, Innovation, Inspiration, Leadership/Management, Peak Performance, Rowdy McLean, Uncategorized
So you want better results? Whether you’re a business, leader, team or individual you had better be looking for better results. If you’re not making progress– you’re getting left behind. What worked 10 years ago doesn’t cut it anymore. What…
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Posted in Dr. Nido Qubein, Inspiration, Leadership/Management, Nido Qubein, Peak Performance, Uncategorized
This podcast interview with Dr. Nido Qubein was conducted by Misti Burmeister and was first published on mistiburmeister.com. Beyond being one of the most articulate communicators on the planet, Dr. Nido Qubein is a humble leader, with a waiting line…
Dr. Tasha Eurich
Posted in Dr. Tasha Eurich, Employee Engagement, Human Resources, Inspiration, Leadership/Management, Uncategorized
Last week, my mom told me a gem of a story. She was 23 and had just started her first year as a high school English teacher. One day, she got out the record player as part of a lesson,…
Dr. Tony Alessandra
Posted in Communication, Dr. Tony Alessandra, Leadership/Management, Peak Performance, Uncategorized
If you’re a manager, you should be very aware of your management style and how it can affect others. Being conscious of the extremes of your behavioral type will allow you to work more effectively with your direct reports, and…
This article by Corey White was first published on the blog of Future Point of View, Scott Klososky’s consulting firm. Football coaches naturally seek big offensive linemen to protect their valuable quarterbacks and running backs – the bigger the better. A…
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Posted in Communication, Leadership/Management, Michelle Gielan, Peak Performance, Uncategorized
Why Leaders Must Broadcast Happiness by Dr. Michael Wood was first published on FOXBusiness. As our work and personal lives continue to blend together so too has our understanding of happiness. Creating a happier life isn’t just about reading self-help books…
I left my home some 7,000 miles away with little money in my pocket. I was eager – and just 17. My father had died when I was 6, and I came to America for college with the words of…
