I get to work with a lot of executive management groups across the globe; helping them develop strategies to play a bigger game, achieve more, be more, do more and have more. I find the dynamics and interactions of these…
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Category: Leadership/Management
Don’t Let Fear Stop You!
Rowdy McLean
Posted in Leadership/Management, Motivation, Peak Performance, Rowdy McLean, Uncategorized
Add More Positivity to Your Day: 3 Simple Tips
Michelle Gielan, national CBS News anchor turned positive psychology researcher, is the bestselling author of Broadcasting Happiness: The Science of Igniting and Sustaining Positive Change. Based on new research from the field of positive psychology, she shares case studies of real…
Why You Should Listen to Your Gut for Business Success
Recently, a smart, savvy executive approached me for some advice. She’d started a new job and was struggling with one of her inherited employees. The employee had worked for the company for ages, and the only thing worse than his…
Tagged with: business success, decision making, gut instincts, intuition, listen to your gut, tasha eurich
What high-performing teams do differently
Sally Hogshead
Posted in Communication, How to Fascinate, Leadership/Management, Sally Hogshead, Teamwork
Why do some teams get extraordinary results, while others struggle just to finish mundane tasks? Why do certain teams glide to victory, while others can’t even cross the finish line? What’s the difference? Here you go: 50% of the difference…
How To Pick a Technology Vendor: Top 6 Questions to Ask
This article by Mike Pierce was originally published on the blog for Future Point of View, Scott Klososky’s consulting firm. Choosing the right technology vendor partner has become a critical skill for business leaders to master. When companies decide to…
Create a Customer Experience that Builds Loyalty
Lisa Ford
Posted in Customer Loyalty, Customer Service, Leadership/Management, Lisa Ford, Uncategorized
In the best of all worlds, happy customers mean loyal customers. Loyal customers talk, create buzz and can be an advocate that leads to more customers. Customers want an exceptional experience and will quickly switch to another company to get…
The First Rule of Business
Rowdy McLean
Posted in Customer Loyalty, Customer Service, Leadership/Management, Peak Performance, Rowdy McLean, Uncategorized
I read so many articles and hear so many conversations, presentations and podcasts about the next big thing! How we need to be early adopters of the next trend or technology. How our customers want or demand that we have…
Success Tips From CEOs for Everyone Dreaming of Getting to the Top
It’s graduation season, and this year, U.S. colleges and universities will propel 1.8 million young people into the working world. While not all aspire to land in the C-suite, some have their sights set on the top job, either by founding a company or…
Customer Loyalty Gets Personal
Lisa Ford
Posted in Customer Loyalty, Customer Service, Leadership/Management, Lisa Ford, Uncategorized
Customers want real and personalized experiences. The best companies are delivering value with individualized and meaningful messages to their customers. The key is the message must be appropriate, relevant and of value. Customers want to be loyal. It is much…
How to Build Effective Teams Based on Personality Type
Dr. Tony Alessandra
Posted in Dr. Tony Alessandra, Leadership/Management, Peak Performance, Teamwork, Uncategorized
This article was originally published on HubSpot. “Round up the usual suspects,” the gendarme ordered in the famous line from the movie Casablanca. And frequently, that is how executives think when they create teams, committees, or task forces. The boss…
Simple Ways to Play a Bigger Game
Admin
Posted in Inspiration, Leadership/Management, Motivation, Peak Performance, Rowdy McLean, Uncategorized
Rowdy McLean absolutely loves the game of business and the game of life! The author of Play a Bigger Game, Rowdy has a no nonsense approach to motivation, leadership and business in a way that people “get.” In this podcast interview on Small Business-Big…
The Meaning of Servant Leadership
This article written by Paul Lessard was published in The High Point Enterprise: Neighbors Leadership comes in many shapes and sizes. Whether you are talking about community, government, military or academia, nothing is accomplished without people of vision, energy and…
Tagged with: high point university, Mariana Qubein, Nido Qubein, servant leaders, servant leadership
7 Qualities of the Most Charming People
Dr. Tony Alessandra
Posted in Communication, Dr. Tony Alessandra, Leadership/Management, Peak Performance, Persuasion and Influence, Uncategorized
Charisma makes you likable. Do you have it? You know the guy. He’s poised. He’s confident. And when he speaks to people, it’s in a strong measured voice, a relaxed tone and his words are well-chosen. Even his classy but…
3 Critical Questions Executives Must Ask to Elicit Feedback
Smart leaders know — and researchers agree — that they’re significantly more effective when they can solicit candid feedback. But how can you get an honest assessment of your leadership skills without employees being worried about possible negative ramifications? Well, it can…
Bringing Up Positive and Productive Leaders
In the weeks following the Sandy Hook tragedy, the lead stories on the news had been truly heart wrenching. Sometimes I found I could not bear to read or watch another story, and other times I simply couldn’t look away. As…
Tagged with: Amy Blankson, GoodThink, positivity, Ripple's Effect, Shawn Achor, the happiness advantage
Pay Attention — Your Customer Deserves It
Lisa Ford
Posted in Customer Loyalty, Customer Service, Leadership/Management, Lisa Ford, Uncategorized
Customers deserve respect. Their time and money are valuable and their loyalty is priceless. When you pay attention, you can elevate the customer experience. Here are some recent interactions that show the power of paying attention. Check your organization and…
3 Uncommon Ways to Drive Happiness in the Workplace
Admin
Posted in Employee Engagement, Human Resources, Leadership/Management, Peak Performance, Shawn Achor, Uncategorized
This article by Mark C. Crowley featuring an interview with Shawn Achor was originally published on Fast Company. Engagement is the holy grail of workplace satisfaction. Here are three new ways to think about your employees’ happiness. By the late…
Why Continuing Education is Vital For Every Entrepreneur
This article was originally published on Future Point of View. A college degree, such as a bachelor’s degree, is important. A degree of this kind opens a wide range of doors for any person hoping to break into an enterprise. It also…
Tagged with: continuing education, entrepreneurs, FPOV, Future Point of View, leaders, leadership, Scott Klososky, technology
Leaders: Are You a Tyrant or a Pushover?
Bankable Leaders connect with their teams as human beings and drive them to top performance. It is a rare leader who can do both naturally, without careful thought and development. In my work coaching executives, I often meet people who…
Broadcasting Happiness: Fueling Success through Positive Engagement
Watch this recorded webinar with Michelle Gielan, Founder, Institute for Applied Positive Research After spending years as a national CBS News anchor broadcasting to millions and receiving an advanced degree from the University of Pennsylvania in Positive Psychology, Michelle developed simple,…