This article by Mark C. Crowley featuring an interview with Shawn Achor was originally published on Fast Company. Engagement is the holy grail of workplace satisfaction. Here are three new ways to think about your employees’ happiness. By the late…
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3 Uncommon Ways to Drive Happiness in the Workplace
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Posted in Employee Engagement, Human Resources, Leadership/Management, Peak Performance, Shawn Achor, Uncategorized
3 Ways to Stop Your Job From Ruining Your Life
Dr. Tasha Eurich
Posted in Dr. Tasha Eurich, Health & Wellness, Peak Performance, Stress Management/Life Balance, Uncategorized
He can’t be serious, Jim thought. Jim had been recruited away from a Fortune 500 firm by a fast-growing start-up, and it was his first day. The president of the company had just handed him a BlackBerry and said, “Keep…
Michelle Gielan on 24 Hour Happiness Live Stream
March 20 is the International Day of Happiness! It’s a time to reflect on how our emotional and social connections are more valuable to our happiness than any material goods we could buy. It’s also a day that the UN asks countries to…
Become a Kick Ass Sales Professional by Perfecting these Eight Traits
In talking to people all over the United States, I have found that the term “salesperson” generates many responses. I seem to hear some of them over and over. A few of the most common are: pushy, high pressure, hard…
Should you “Fail Faster” for Success?
A colleague asked me recently how I felt about the popular advice, “Fail Faster.” Some highly successful entrepreneurs and innovators have recommended that increasing the failure rate will accelerate the arrival of success. Not true. I agree with their underlying intent,…
5 Ways Your Personal Brand Can Go Horribly Wrong
A personal brand can boost your reputation. It can help you spread a message, build relationships, and grow your business. BUT… not always. Your personal brand can actually work against you. In fact, it can damage people’s perception of you.…
Is Your Customer Service a Game-Changer or Just Keeping You in the Game?
All companies would love to be able to say they are a game changer. Whether it is with their service, brand or innovation, few companies really can claim such a grand statement. Some of the few who come to mind…
Is the Glass Half-Empty or Half-Full?
Plot twist—it doesn’t matter! Find out how you can build your positive outlook. If you saw me on Super Soul Sunday with Oprah Winfrey, you’ll know that Oprah and I discussed the age-old question: Is the glass half-empty or half-full?…
Thirteen Ways to Assure Customer Satisfaction
Dr. Tony Alessandra
Posted in Customer Loyalty, Customer Service, Dr. Tony Alessandra, Uncategorized
Since your customers are your career, you should let them know how special they are. There are many ways you can accomplish this. Not all may apply to you, but think creatively on how you can adapt most of these…
Play a Bigger Game with Rowdy McLean
Rowdy McLean likes to live life on the edge. He challenges the average and interrupts the status quo. Playing a Bigger Game is Rowdy McLean’s life story, overcoming adversity and challenges to achieve remarkable results. Ben Fewtrell, host of ActionCOACH Business Brain Food…
How Remembering the Past Can Help You Win in 2015
What was your favorite memory of the holiday season? For me, one stood out. Last week, I attended a party thrown by an old high school friend. The party was fabulous — I spent the night catching up with high…
How to stand out by just being YOU
This post originally appeared on HowToFascinate.com. An Introvert’s Guide to Feeling More Fascinating A quick introduction from Sally Hogshead: A little over a year ago, a young woman walked into our office for a job interview. She wasn’t outgoing and bubbly. In fact,…
Become a Better Communicator to Build Your Business
We’ve all heard of the Golden Rule: “Do unto others as you would have them do unto you.” Author, speaker and CEO of Assessments 24×7 LLC, Dr. Tony Alessandra says, “This is a great rule, especially when it comes to values,…
Tagged with: business, coaching business, Natural Born Coaches, podcast, The Platinum Rule, Tony Alessandra
Change Your Job–by Changing Your Mindset
The brilliant Amy Wrzesniewski from Yale University researches how people perceive their jobs. She found that the way a person sees his or her occupation—as a “calling,” as opposed to a “job”—doesn’t depend on the job title or position, but…
Tagged with: employee engagement, job satisfaction, meaningful occupation, meaningful work, Shawn Achor
Less Marketing, More Customers
This article by Vaughn Rachal was originally published on Scott Klososky’s blog, Technology Story. Do you receive more than your fair share of “MARKETING” on a daily basis? Over 80% of the mail I receive both physical and the “e”…
Tagged with: customer intelligence, digital marketing, email marketing, Scott Klososky, technology story
15 Ways To Increase Sales in 2015
1. Prepare Yourself To Excel Use a checklist to prepare your attitude, appearance, customer information, company and product information and the selling environment, so you can be at your best on every call. 2. Notice What Is Working Study yourself,…
Top 8 Lessons My Clients Taught Me in 2014
It’s been an unbelievable year. I’ve worked with executives in oil and gas, hospitality, accounting, utilities, engineering, construction, retail, steel, education, manufacturing, IT, and banking (to name a few!). I’ve helped my clients become and build better leaders, develop and…
The difference between those that do & those that don’t!
What’s the difference between those that do and those that don’t? After decades of asking myself and thousands of others that same question, I have come to the conclusion that your success comes down to just one thing. Whether you’re…
How to know if your job is energizing (or just draining you)
Let’s be honest. You dread certain tasks. Really dread them. You might even wake up in the morning and experience a sinking “uuuugh” feeling when you remember it. Here’s the kicker: not only do you dislike this type of task,…
Customers Still Use the Phone
There is a lot of talk about customers and their use of social media. Data tells us customers are using it more and companies must be responsive and innovative with their use of it. However, I would like to remind…