“Practice as if it’s competition, but compete as if it’s practice.” ~ Peter Vidmar James McPartland, author of Unopened Gifts, talks with Olympic gold medalist, Peter Vidmar about time & emotional management in this video interview on HavItTV.com. In this interview with…
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Take the Time to Make Things Fascinating
Sally Hogshead believes the greatest value you can add is to become more of yourself. Sally Hogshead is an international Hall of Fame Speaker and New York Times best-selling author of HOW THE WORLD SEES YOU, a complete guide on how to discover what makes…
The Five Essentials to a Customer Experience
There is much conversation around creating a memorable customer experience in order to gain customer loyalty. Whether a fad or not, customer experience is a differentiator and should be a part of your brand. Too often companies jump on the…
Understand Tech, Improve Your Bottom Line
This article was originally published on TravelAgeWest.com by Diane Merlino Tech futurist Scott Klososky says understanding technology philosophy and big data is the key to greater business prosperity Technology is becoming the critical “X factor” for business success. “It doesn’t…
5 Sure Ways to Fail in Business and in Life
Habits to Ditch if You Want to Succeed When someone falls down in life, there is probably something that pushed them down. Whether it’s a prevailing negative attitude about everything and everyone, or a good, bad or indifferent personality that…
Use Psychology to Reach Your Goals Faster: 3 Ways
This article was originally published at Tech Cocktail, written by Kira M. Newman When I picked up Shawn Achor’s book Before Happiness, I thought I was reading a book about positivity. It turns out, it’s also a book about success –…
TEDxMileHigh: Be Awesome at Anything – Dr. Tasha Eurich
Is leadership something we’re born with, or can we learn to be better leaders? In this thought-provoking talk at TEDxMileHigh Emergence 2014, Dr. Tasha Eurich shares three key steps to be not just awesome at leadership, but anything else you…
How The World Sees You Debuts #2 on The New York Times Best-Sellers!
If you haven’t purchased your copy of How The World Sees You – by Sally Hogshead yet, here’s why you need to: You already have certain naturally fascinating qualities. Sally Hogshead will walk you through discovering what they are and…
50 Best Summer Reads from Top Sales World
Is it your goal to read more books this summer? If so, check out Top Sales World’s 50 best summer reads related to sales and marketing. A couple of our favorites are included – People Smart in Business, by Dr. Tony…
Is your personality helping or hurting your business?
Sally Hogshead
Posted in Communication, Leadership/Management, Persuasion and Influence, Sally Hogshead
As an entrepreneur, you’re often the face of your company, and your ability to capture attention, to fascinate others—clients, employees, strategic partners, influencers—can make or break a business. Every time you communicate, you’re doing one of two things: 1. You’re…
Tagged with: entrepreneurs, Fascinate, How the World Sees You, personality assessment, Sally Hogshead
Customer Service and the Simple Stuff
Every organization has a chance to deliver a positive customer experience. That experience has many starting points and touchpoints along the customer interaction. Each touchpoint will affect the customer’s perception of your business and even their loyalty. To remain competitive,…
3 Tips to Cure Procrastination
“Don’t put off for tomorrow what you can do today.” (My Mother, ever since I can remember.) Procrastination is like a virus. It creeps up on you slowly, drains you of energy, and is difficult to get rid of if…
How a Warehouse Leader Used Technology as a Solution
As Jim Kimble often says, no one cares about moving thousands of brown boxes a day – right up until they don’t get out the door on time, then everyone cares! Jim is the COO at Jasco Products and he…
Secret to Career Success Is Knowing Your Fascination Advantage
This article was originally published on entrepreneur.com by Laura Entis. “You don’t want to change who you are,” Sally Hogshead tells a rapt audience at the C-Suite Network conference in Dallas last week. “You just want to become more of who you…
Customers Deserve Better
When customers call a company, they deserve the best treatment. However many organizations continue to abuse their customers with poorly thought out phone handling. The guilty companies range from the largest to the smallest. The reality is many of those companies…
Shawn Achor On The REAL Reason Success Can’t Make You Happy
Work hard, achieve your goals, become happy — that’s the happiness formula many believe to be universally true. But happiness researcher Shawn Achor says that this success-leads-to-happiness model is fundamentally flawed. In a sit-down with Oprah for “Super Soul Sunday,” Achor explains why. “It’s scientifically broken…
Optimists and Pessimists
My car’s factory radio/CD player got stuck one day and I took it to the dealer to extract the CD. He told me, without even looking at the mechanism, “You’ll have to replace the unit or stop using the CD…
3 Tips to Work Less and Enjoy Life More This Summer
It’s already been two weeks since Memorial Day–the unofficial kick-off to summer. For many people, Memorial Day is a welcome respite after months without a federal holiday. So unless you had the presence of mind to take a spring vacation (and…
23 Questions to Quickly Identify Your Customer’s Core Needs
Today’s buyers are complex. They’re confusing wants and needs. They’re strapped for time. They’re hesitant to share information, yet have endless access to information. In order to have an effective sales process for these modern buyers, we need to start…
Do you know how the world sees you?
Let’s say you think you’re funny. As far as you’re concerned, a sense of humor is one of your best traits. There’s just one problem: Nobody else thinks you’re funny. This is indeed a problem. Humor is a two-sided exchange.…