This interview with Howard Putnam was posted on the JDA Aviation Technology Solutions blog on October 2013. The Airliner Deregulation Act was passed in 1978, but the freedoms of an unfettered market took years to create real changes in airline…
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Interview with Howard Putnam: Thought Leader in Aviation
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Posted in Howard Putnam, Innovation, Leadership/Management, Thought Leadership, Transformation, Uncategorized
Platinum Rule® Strategies for Achieving Elephant Sized Goals
Goals are an endless occurrence. Get this done, get that done, be here, go there. But it’s the elephant sized goals that are the most intimidating. They’re big — sometimes REALLY big. However in truth, the size of the task…
Strategy vs Brand: Which is Most Powerful in Business?
Rowdy McLean
Posted in Branding, Leadership/Management, Positioning, Rowdy McLean, Strategy, Uncategorized
When it comes to strategy vs brand in business, it is critical that two things are in complete alignment: 1. What you want your brand to represent. 2. What your customers perceive your brand to represent. Get it wrong and…
The Biggest Judgment Error You Don’t Know You’re Making
As a lifelong student of psychology, when the principles of human behavior spring to life around me, I typically respond with equal parts interest and glee. But a few weeks ago, I was on the receiving end of a psychological…
Scott Klososky: IT Leaders and Tech Trends of the Future
“NASCIO 2016: CIOs Must Spün-Feed Culture Change,” by David Stegon was published on StateTech Magazine on May 4, 2016. Author and keynote speaker, Scott Klososky encourages government leaders to make their organizations fertile ground where IT can flourish. The audience admittedly…
HPU President Nido Qubein Announces Major Expansion
This article was published on April 27, 2016 by High Point University. The time is now for High Point to ignite change that will lead it to become one of the premier cities in North Carolina for business, tourism and education.…
“Use It or Lose It” – Why We Should Train Our Brains
Dr. Tony Alessandra
Posted in Dr. Tony Alessandra, Health & Wellness, Peak Performance, Uncategorized
Today, people are living AND working longer. Our ability to quickly learn and nimbly process new information beyond middle-age is no longer an advantage– it’s a necessity. But what can be done to encourage mental acuity as we age? Can…
4 Steps to Forgiveness at Work and in Life
Dr. Tasha Eurich
Posted in Dr. Tasha Eurich, Health & Wellness, Inspiration, Leadership/Management, Uncategorized
Recently, I was lucky enough to see the mega-smash Broadway musical Hamilton, the powerful tale of Alexander Hamilton’s short and controversial life. As one of the largest musical theater geeks of all time, the excitement I felt for this absolutely cannot be overstated — and in case…
How to Take Control of Any Conversation
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Posted in Communication, Leadership/Management, Michelle Gielan, Persuasion and Influence, Uncategorized
Your opening line makes all the difference. This article by Ashley Hamilton of OWN was first published on Huffington Post. The next time you walk into an important meeting, think carefully about your first few words. According to positive psychology…
Can Using Your Feet Improve Brainpower?
Dr. Tony Alessandra
Posted in Dr. Tony Alessandra, Health & Wellness, Peak Performance, Uncategorized
Is it really possible to improve one’s brainpower? Science is telling us yes. As “life hacks” continue to permeate business culture, people’s experiences and subsequent research are uncovering a treasure trove of these self-improvement tips. One of the best ways…
Make Your Call Center Relevant
There has been much debate on whether call centers will survive. Since customers are armed with many options and channels to access help with issue resolution, the question seems timely and appropriate. However the best leaders of call centers know…
The Benefits of Peer-to-Peer Praise at Work
Shawn Achor
Posted in Communication, Employee Engagement, Human Resources, Shawn Achor, Uncategorized
In The Happiness Advantage, I describe an experience with a leader at a Fortune 100 company who told me, “We don’t need a happiness program; we pay people to be engaged.” This is a surprisingly common refrain from unenlightened leaders, an assumption based…
Tagged with: employee engagement, employee retention, Globoforce, peer-to-peer recognition, Shawn Achor
Winning and Losing with Social Technology at Your Office
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Posted in Leadership/Management, Scott Klososky, Social Technology/Social Media, Uncategorized
This article by Sara Tsoodle was originally published on the blog of Future Point of View, Scott Klososky’s consulting firm. As professional technologists, here at FPOV we are both well informed and highly opinionated on the positives and negatives…
What’s YOUR least effective type of communication?
Sally Hogshead
Posted in Communication, How to Fascinate, Peak Performance, Sally Hogshead, Uncategorized
Think for a minute… What’s your LEAST favorite type of communication? For example, do you dislike networking events? Or speaking in front of a crowd? Or explaining the same exact process, over and over? We all have certain types of…
Get Out of Your Comfort Zone for Peak Performance
Dr. Tasha Eurich
Posted in Change, Dr. Tasha Eurich, Inspiration, Motivation, Peak Performance, Uncategorized
My husband and I recently spent a week in Hong Kong visiting my little sister, who spent the summer teaching there at a local university. Upon our arrival, we consulted with a friend of hers to plan our first day…
3 Tips to Get the Most Out of Industry Meetings
If you are a business leader or business owner you had better check out when your next industry conference, meeting or event is on and you had better buy a ticket, and you had better get a seat in the…
Four Letters that Make a Successful Team
Many people assume any group of people can automatically be a team, but teams often fail due to personality differences among its members. To improve your team’s chances for success, use the four “DISC” behavioral styles when building a team.…
Think You’re Too Busy to Practice Mindfulness? Think Again
Michelle Gielan and Shawn Achor
Posted in Employee Engagement, Health & Wellness, Human Resources, Leadership/Management, Michelle Gielan, Shawn Achor, Stress Management/Life Balance, Uncategorized
The most forward-looking companies are willing to take risks to achieve greatness. Most leaders give lip service to this idea, but few actually do it. We have worked with banks willing to take on toxic assets (again) and hedge funds…
5 Ways HPU President Nido Qubein Mentors Students
It’s National Mentoring Month. However, High Point University celebrates and fosters mentorship year-round. One of HPU’s most prolific advocates for mentorship is university President Nido Qubein. Through one-on-one meetings, course offerings and more, Dr. Qubein guides students to become the…
Tagged with: High Point University President, mentoring, mentorship, Nido Qubein, President Nido Qubein
Stop with the Customer Service Excuses
Customer service excuses leave the customer more frustrated, frequently irritated and certainly surprised. In two recent situations, excuses weren’t necessary. Ownership and action would have responded to the issues quickly. In the first encounter, I called a photography studio to…