There are few better ways to witness the sheer power of human potential than to watch a runner cross the finish line of a marathon. It’s incredible to see months and years of training, determination and self-discipline culminating in one…
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3 Insights About YOU (and Your Team)
Conflict can rip a team apart, skyrocketing resentment against management or even pitting co-workers against each other. But office conflicts will calm down, or even dissolve entirely, once people understand each other’s differing Advantages. Once you know someone’s Advantages, you…
Tagged with: fascination advantages, How to Fascinate, Sally Hogshead, team balance, team communication, teams
Using a Technology Halo to Increase your Customer WOW Factor
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Posted in Connecting, Customer Loyalty, Leadership/Management, Scott Klososky, Social Technology/Social Media, Technology, Uncategorized
This article by Corey White of Future Point of View, Scott Klososky’s consulting firm, was first published on Technology Story. A quick keyword search on Google reports that in the month of October the term “digital marketing” was searched 135,000…
Dr. Tony Alessandra Interview on The Legacy Project
This interview of Dr. Tony Alessandra was originally published on The Legacy Project. The Legacy Project is an initiative that hopes to inspire you through providing you with unlimited access to extraordinary individuals, each of whom have achieved Greatness in…
6 Invaluable Lessons My Clients Taught Me in 2015
Dr. Tasha Eurich
Posted in Dr. Tasha Eurich, Inspiration, Leadership/Management, Motivation, Uncategorized
It’s hard to believe that 2015 is over. I had so many incredible opportunities to help companies large and small build more “bankable” leaders and therefore more bankable businesses. As is always the case, my clients taught me some powerful lessons that haven’t…
From Stress to Happiness and Productivity – Podcast
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Posted in Attitude, Michelle Gielan, Peak Performance, Positivity, Stress Management/Life Balance, Uncategorized
Michelle Gielan, national CBS News anchor turned positive psychology researcher, is the bestselling author of Broadcasting Happiness. Michelle is the Founder of the Institute for Applied Positive Research and is partnered with Arianna Huffington to study how transformative stories fuel…
Tagged with: broadcasting happiness, happiness, MIchelle Gielan, podcast, productivity, relaunch show, Success
Uber vs Taxi: A lesson in adapting to market trends
Rowdy McLean
Posted in Change, Competition, Consumer Trends, Innovation, Leadership/Management, Rowdy McLean, Strategy, Transformation, Uncategorized
The Uber transport phenomenon has upset people all over the world. Some people absolutely love it and some people categorically hate it. Uber users love it. Taxi companies hate it. I don’t have any sympathy for the taxi companies, and…
Tagged with: adapting to market trends, innovation, leadership, market trends, Rowdy Mclean, uber vs taxi
Does Your Office Have a Positive Vibe?
Shawn Achor
Posted in Communication, Employee Engagement, Leadership/Management, Positivity, Shawn Achor, Uncategorized
Help people fall in love with your company. In any line of work, there’s a good chance you do your fair of selling. You’re selling your ideas, your products, even yourself. Maybe you’re not in sales—but don’t forget to sell…
Howard Putnam: Developing a Successful Corporate Culture
This interview with VIBE Keynote Speaker Howard Putnam first appeared on Nightclub & Bar. Attendees of the 2016 VIBE Conference will have the opportunity to hear an inspiring story of vision, innovation and leadership. Howard Putnam, the former CEO of…
Your Little Zone of Genius
Sally Hogshead
Posted in Branding, Communication, How to Fascinate, Peak Performance, Sally Hogshead, Uncategorized
Your DNA is 99.9% the same as everyone else’s. The teeny, tiny .1% that’s different is your distinct value. It describes the best of how the world sees you, and how you are most likely to rise above and stand…
To See Solutions, Look at Problems From Everyone’s Perspective
Dr. Tasha Eurich
Posted in Communication, Dr. Tasha Eurich, Leadership/Management, Peak Performance, Uncategorized
I recently spent a week in Manila with one of my favorite clients. The trip was fantastic, but getting there was, to put it mildly, a bit of a nightmare. After many hours of hopelessly boarding and deplaning a Hong…
Tagged with: communication skills, emotional intelligence, Empathy, leadership, perspective, tasha eurich
The Stairs of Customer Loyalty
Dr. Tony Alessandra
Posted in Customer Loyalty, Customer Service, Dr. Tony Alessandra, Leadership/Management, Sales, Uncategorized
Many companies follow the same formulas for bringing them close to what they think their customers really want. Concepts like “customer focus” and “customer satisfaction” are warmly embraced. Today, who isn’t focusing on satisfying customers? However, in today’s ultra-competitive marketplace,…
Tagged with: business success, customer interaction, customer loyalty, customer partnership, sales, Tony Alessandra
Why You Need to Stop Worrying About Failing
Shawn Achor
Posted in Attitude, Health & Wellness, Peak Performance, Positivity, Shawn Achor, Uncategorized
Don’t let the fear of making a mistake distort your decision-making and lead to an even worse mistake. Do you know what “icing the kicker” means? In football, when a kicker is preparing to make a potential game-winning field goal,…
Tagged with: business, entrepreneurs, fear of failure, managing stress, positive thinking, Shawn Achor, Success
4 Key Features of an Effective Website
This post was first published on the blog of Future Point of View, Scott Klososky’s consulting firm. Last weekend I went searching for a home security system. I was trying to decide between two different competitors. What sold me on…
Tagged with: customer experience, effective website, Future Point of View, sales, Scott Klososky, website sales
Your daily discipline determines your destiny, with Lisa Ford
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Posted in Customer Loyalty, Customer Service, Leadership/Management, Lisa Ford, Peak Performance, Uncategorized
Lisa Ford is a Hall of Fame speaker with over 30 years of experience presenting to businesses, associations and government. She helps companies create customer focused cultures by providing highly customized content for clients such as Edward Jones, Kaiser Permanente, Allstate,…
Consistency vs Innovation for Better Results
Rowdy McLean
Posted in Change, Innovation, Inspiration, Leadership/Management, Peak Performance, Rowdy McLean, Uncategorized
So you want better results? Whether you’re a business, leader, team or individual you had better be looking for better results. If you’re not making progress– you’re getting left behind. What worked 10 years ago doesn’t cut it anymore. What…
How to give an instant smile
A couple of years ago, when my son was 11, he stood for an hour on a San Francisco street, as hundreds of people rushed past after work. He held up a sign to each person who passed, no matter…
Reaching Success and Significance: An Interview with Dr. Nido Qubein
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Posted in Dr. Nido Qubein, Inspiration, Leadership/Management, Nido Qubein, Peak Performance, Uncategorized
This podcast interview with Dr. Nido Qubein was conducted by Misti Burmeister and was first published on mistiburmeister.com. Beyond being one of the most articulate communicators on the planet, Dr. Nido Qubein is a humble leader, with a waiting line…
Why Humble Leaders Inspire Loyal Teams
Dr. Tasha Eurich
Posted in Dr. Tasha Eurich, Employee Engagement, Human Resources, Inspiration, Leadership/Management, Uncategorized
Last week, my mom told me a gem of a story. She was 23 and had just started her first year as a high school English teacher. One day, she got out the record player as part of a lesson,…
4 Ways to Make Yourself Immune to Secondhand Stress
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Posted in Attitude, Communication, Connecting, Health & Wellness, Michelle Gielan, Shawn Achor, Stress Management/Life Balance, Uncategorized
Make Yourself Immune to Secondhand Stress by Shawn Achor and Michelle Gielan was first published on Harvard Business Review. Over the past decade, we have learned how our brains are hardwired for emotional contagion. Emotions spread via a wireless network…